Winning Customers With Great Customer Service

How much business walks out the door because of a lack of customer service?

97.1 the Vill and Pickup Country KNIM have invited noted management and leadership speaker Mark Leavy from Revenue Development Resources. Mark will share strategies and tactics that his clients have used to boost sales and profit margins by first capturing new clients. Then retaining them for repeat business. He’ll cover dealing with customer service objections that’ll help you close more business, and share something new and exciting to get the attention of current and future customers.

The event is free but space is limited. Each event is 55 minutes and will take place:

  • Tuesday, July 24th at 7:30pm (Iowa Western CC Depot)
  • Tuesday, July 24th at 6:30pm (Maryville Public Library)
  • Thursday, July 26th at 7:30am (Maryville Public Library)

To RSVP email or call the station at (660) 582-2151

For more about Mark, go to